Terms and Conditions: Promotions

Sign-up Bonus

Bonus 1 - 1st Deposit. 100% up to £150

  • The welcome bonus is equal to 100% of a new player's first deposit at the casino. (For example: if you deposit €/$/£150, you will receive a welcome bonus of €/$/£150, giving you a total account balance of €/$/£300).

  • This offer is only valid for new players.

  • You have 72 hours from registration to claim the welcome bonus

  • In order to receive the 100% welcome bonus, a minimum of £10 (or $/€20) must be deposited.

  • The player's casino account balance is divided into a cash balance and a bonus balance.

  • The maximum welcome bonus is €/$/£150 and only one bonus is permitted per new player. Please note: the welcome bonus will automatically be credited to the bonus account once the first deposit of £10 (or $/€20) or more has been made.

  • The wagering requirement related to this welcome offer is 25 times both the bonus and the deposit. This playthrough will need to be met before a withdrawal can be made.

  • The different games you play count towards your play-through requirements to different extents:

Game Contribution
Slots (except those listed below) and Keno 100%
All Table Pokers, all roulettes, all video/ power pokers(except All Aces and Jacks OR Better), all blackjacks (except Classic Blackjack and Casino War) 10%
Classic Blackjack, Casino War, All Aces Video/ Power Pokers, Jacks Or Better Video/ Poker Pokers, all baccarat, all craps, red dog, sic bo, Max Damage, the Alien Attack and all Retro Reels slots 0%
  • Playthrough (wagering) made using the Gamble Feature on all Slots or the Double Feature on all Video/Power Pokers will not count towards playthrough requirements.

  • Any minimal risk wagering will not be allowed to contribute towards bonus wagering requirements. Players deemed to be using minimal risk wagering tactics to redeem their bonuses or cash prizes risk having their bonuses, cash prizes and any subsequent winnings removed.

  • If you play on the excluded games (0%) before meeting the playthrough requirements, then you agree that the casino holds the right to void any winnings made from these games at our discretion.

  • The maximum stake per bet will be 25% of the bonus amount on a single round of play while the wagering requirement is being met. For example if the bonus value is £100 the maximum bet permitted would be £25. Should you exceed the maximum bet stake (25%) before meeting the playthrough requirements, then you agree that the casino holds the right to void any winnings made from these games at our discretion.

  • When the play-through requirements have been met in full, all funds will be automatically transferred from the bonus account to the current account in sums of €/$/£10.

  • Play-through is achieved when a real money bet is made.

  • All bets are deducted from the current account first. If there is no money available in the current account, the bet amount is deducted from the bonus account. Funds from the bonus account are only bet when there is insufficient credit in the current account and there is sufficient credit in the bonus account.

  • Winnings on bets made using current account funds are credited directly to the current account. Winnings on bets made using bonus account funds are credited directly to the bonus account.

  • If, after the winnings are paid into the bonus account, the account balance exceeds the original bonus amount, all winnings in excess of this amount shall be credited to the current account. Please note: all automatic transfers made from the bonus account to the current account are deducted.

  • Roxy Palace will consider an account to be dormant / inactive after a period of 6 months after the last account login.

In addition, an administration fee of 5.00 Euros will be deducted from a dormant / inactive account on a monthly basis until such a time as the account is no longer in credit, has become active once again, or has been inactive for a period exceeding 30 months. The first fee will be charged at the end of the 6th month after the last account login was recorded.

Applicable to Customers who are residents of the UK: an administration fee of 5.00 GBP will be deducted from a dormant / inactive account on a monthly basis until such a time as the account is no longer in credit, has become active once again. The first fee will be charged at the end of the 6th month after the last account login was recorded.

  • All withdrawals made shall be subject to audit by the casino. The casino reserves the right to take back any welcome bonus or winnings and/or to close any account that the casino believes to be implicated in cases of misuse or fraud.

  • Only one welcome bonus offer is valid per person, household, family, physical address, e-mails address, credit card number or shared computer environment such as a library, workplace, fraternity, university or school. The casino reserves its right to cancel any winnings or games should these terms and conditions be breached in any way.

  • This offer is valid only for the depositor and is not transferable.

  • The welcome bonus offer cannot be claimed in conjunction with any other promotional offer currently available at the casino and is subject to ongoing review. The casino reserves the right to change this offer and these terms and conditions at any time.

  • If a withdrawal is made before the welcome bonus is credited to the bonus account, the bonus shall be forfeited.

  • You will not be able to withdraw the bonus amount until you have met the wagering requirements. Once the play-through requirements have been met, the winnings on bets made using bonus account funds are sent directly to your current account.

  • The player acknowledges that, in order to be eligible for all bonuses or promotions, he/she must play with the main currency used in the country of his/her registered address and from which he/she plays. If the main currency is not available, the player may use USD, CAD or EURO. Please note: only players residing in the UK are entitled to register a GBP account. The casino reserves the right to withhold any bonuses or winnings on deposits made using a currency other than those stipulated above.

  • Employees of the casino, its proprietors, and their families, are not eligible to enter any promotions offered by the casino.

  • The standard terms and conditions of the casino apply to these bonus terms and conditions and shall prevail in meaning and application should there be any conflict or contradiction between these terms and conditions and the standard terms and conditions.

  • These terms and conditions are governed by the Laws of Gibraltar and the parties hereto submit to the jurisdiction of the Gibraltar courts.

Bonus 2 – 2nd Deposit. 25% up to £200

  • This bonus is equal to 25% of a new player's second deposit at Roxy Palace. (For example: if you deposit €/$/£200, you will receive a welcome bonus of €/$/£50, giving you a total account balance of €/$/£250).

  • This offer is only valid for new players making their second deposit.

  • You have 72 hours from registration to claim the welcome bonus

  • In order to receive the 25% welcome bonus, a minimum of £10 (or $/€20) must be deposited.

  • The player's casino account balance is divided into a cash balance and a bonus balance.

  • The maximum 2nd deposit welcome bonus is €/$/£200 and only one bonus is permitted per new player. Please note: the second deposit welcome bonus will automatically be credited to the bonus account once the deposit of £10 (or $/€20) or more has been made.

  • The wagering requirement related to the 2nd deposit sign up is 50 times the bonus. This playthrough will need to be met before a withdrawal can be made.

  • The different games you play count towards your play-through requirements to different extents:

Game Contribution
Slots (except those listed below) and Keno 100%
All Table Pokers, all roulettes, all video/ power pokers(except All Aces and Jacks OR Better), all blackjacks (except Classic Blackjack and Casino War) 10%
Classic Blackjack, Casino War, All Aces Video/ Power Pokers, Jacks Or Better Video/ Poker Pokers, all baccarat, all craps, red dog, sic bo, Max Damage, the Alien Attack and all Retro Reels slots 0%
  • Playthrough (wagering) made using the Gamble Feature on all Slots or the Double Feature on all Video/Power Pokers will not count towards playthrough requirements.

  • Any minimal risk wagering will not be allowed to contribute towards bonus wagering requirements. Players deemed to be using minimal risk wagering tactics to redeem their bonuses or cash prizes risk having their bonuses, cash prizes and any subsequent winnings removed.

  • If you play on the excluded games (0%) before meeting the playthrough requirements, then you agree that the casino holds the right to void any winnings made from these games at our discretion.

  • The maximum stake per bet will be 25% of the bonus amount on a single round of play while the wagering requirement is being met. For example if the bonus value is £100 the maximum bet permitted would be £25. Should you exceed the maximum bet stake (25%) before meeting the playthrough requirements, then you agree that the casino holds the right to void any winnings made from these games at our discretion.

  • When the play-through requirements have been met in full, all funds will be automatically transferred from the bonus account to the current account in sums of €/$/£10.

  • Play-through is achieved when a real money bet is made.

  • All bets are deducted from the current account first. If there is no money available in the current account, the bet amount is deducted from the bonus account. Funds from the bonus account are only bet when there is insufficient credit in the current account and there is sufficient credit in the bonus account.

  • Winnings on bets made using current account funds are credited directly to the current account. Winnings on bets made using bonus account funds are credited directly to the bonus account.

  • If, after the winnings are paid into the bonus account, the account balance exceeds the original bonus amount, all winnings in excess of this amount shall be credited to the current account. Please note: all automatic transfers made from the bonus account to the current account are deducted.

  • All withdrawals made shall be subject to audit by the casino. The casino reserves the right to take back any welcome bonus or winnings and/or to close any account that the casino believes to be implicated in cases of misuse or fraud.

  • Only one welcome bonus offer is valid per person, household, family, physical address, e-mails address, credit card number or shared computer environment such as a library, workplace, fraternity, university or school. The casino reserves its right to cancel any winnings or games should these terms and conditions be breached in any way.

  • This offer is valid only for the depositor and is not transferable.

  • The welcome bonus offer cannot be claimed in conjunction with any other promotional offer currently available at the casino and is subject to ongoing review. The casino reserves the right to change this offer and these terms and conditions at any time.

  • If a withdrawal is made before the welcome bonus is credited to the bonus account, the bonus shall be forfeited.

  • You will not be able to withdraw the bonus amount until you have met the wagering requirements. Once the play-through requirements have been met, the winnings on bets made using bonus account funds are sent directly to your current account.

  • The player acknowledges that, in order to be eligible for all bonuses or promotions, he/she must play with the main currency used in the country of his/her registered address and from which he/she plays. If the main currency is not available, the player may use USD, CAD or EURO. Please note: only players residing in the UK are entitled to register a GBP account. The casino reserves the right to withhold any bonuses or winnings on deposits made using a currency other than those stipulated above.

  • Employees of the casino, its proprietors, and their families, are not eligible to enter any promotions offered by the casino.

  • The standard terms and conditions of the casino apply to these bonus terms and conditions and shall prevail in meaning and application should there be any conflict or contradiction between these terms and conditions and the standard terms and conditions.

  • These terms and conditions are governed by the Laws of Gibraltar and the parties hereto submit to the jurisdiction of the Gibraltar courts.

Free Spin Promotions

  • Free Spins promotions are only open to real money players invited by email. Unless invited, free spins will not be credited even if a player has opted in to the promotion.

  • Free Spins are usually awarded on specific games, please check invite for game and platform availability.

  • Free Spins expire within a maximum of seven days after players opt in to the promotion, please check expiry in specific offer received.

  • Winnings from free spins will be credited to a players bonus balance and subject to 50x playthrough before being withdrawn.

  • Free spins promotions are restricted to one free spins credit per player per household, even if there is more than one computer retained at the address. The identity of a user will be determined on the basis of all or any combination of the following: name, mailing address, e-mail address, IP address, credit/debit card number, computer, and any other forms of identification which may be required.

  • The casino may, at their sole discretion, limit the eligibility of customers to participate in these promotions, for any reason whatsoever without notice to the end users. No correspondence will be entered into. Roxy Palace's decision will be considered final in the event of a dispute.

  • The casino reserves the right to modify, alter, discontinue or terminate these promotions at any time for any reason whatsoever without notice to the end users, using reasonable efforts to provide such notice in advance.

No Deposit Bonus

  • These Terms and Conditions will apply to ALL free money (bonuses) received for which no deposit is required, not excluding Free Spins and winnings derived from this. i.e in the instance that winnings are derived from Free Spins that have been awarded, wagering requirements are attached to these winnings as per normal, and the below is applicable.

  • If you play on the excluded games (0%) before meeting the playthrough requirements, then you agree that the casino holds the right to void any winnings made from these games at our discretion.

  • The maximum stake per bet will be 25% of the bonus amount on a single round of play while the wagering requirement is being met. For example if the bonus value is £100 the maximum bet permitted would be £25.

  • A player may make only one withdrawal of any winnings earned using a free sign-up bonus, and this withdrawal is limited to a maximum amount of £200 or €200. Any remaining winnings will be deleted from the player's account, upon making this one-time withdrawal request up to such maximum amount.

Last updated: 25-02-2016 15:30 PM

Bonus Terms & Conditions

  1. The wagering requirement related to these offers is 50x. This playthrough will need to be met before a withdrawal can be made.
  2. The different games you play count towards your play-through requirements to different extents:
Game Contribution
Slots (except those listed below) and Keno 100%
All Table Pokers, all roulettes, all video/ power pokers(except All Aces and Jacks OR Better), all blackjacks (except Classic Blackjack and Casino War) 10%
Classic Blackjack, Casino War, All Aces Video/ Power Pokers, Jacks Or Better Video/ Poker Pokers, all baccarat, all craps, red dog, sic bo, Max Damage, the Alien Attack and all Retro Reels slots 0%
  1. Playthrough (wagering) made using the Gamble Feature on all Slots or the Double Feature on all Video/Power Pokers will not count towards playthrough requirements.
  2. Any minimal risk wagering will not be allowed to contribute towards bonus wagering requirements. Players deemed to be using minimal risk wagering tactics to redeem their bonuses or cash prizes risk having their bonuses, cash prizes and any subsequent winnings removed.
  3. If you play on the excluded games (0%) before meeting the playthrough requirements, then you agree that the casino holds the right to void any winnings made from these games at our discretion.
  4. The maximum stake per bet will be 25% of the bonus amount on a single round of play while the wagering requirement is being met. For example if the bonus value is £100 the maximum bet permitted would be £25. Should you exceed the maximum bet stake (25%) before meeting the playthrough requirements, you agree that the casino holds the right to void any winnings made from these games at our discretion.
  5. When the play-through requirements have been met in full, all funds will be automatically transferred from the bonus account to the current account in sums of €/$/£10.

Last updated: 25-02-2016 15:30 PM

General Terms & Conditions

  1. This promotion is restricted to one customer per household, even if there is more than one computer retained at the address. The identity of a user will be determined on the basis of all or any combination of the following: name, mailing address, e-mail address, IP address, credit/debit card number, computer, and any other forms of identification which may be required.
  2. The casino may, at their sole discretion, limit the eligibility of customers to participate in this promotion, for any reason whatsoever without notice to the end users. No correspondence will be entered into. The casino’s decision will be considered final in the event of a dispute.
  3. The casino reserves the right to modify, alter, discontinue or terminate this promotion at any time for any reason whatsoever without notice to the end users, using reasonable efforts to provide such notice in advance.

Last updated: 2nd September 2016, 15:00 GMT+1

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