Casino Loyalty Help

How Does The Loyalty Program Work?

The Loyalty Program is only available to Real players playing for Real money at either the download casino or the Instant Play (no download) casino. When registering a casino account, a loyalty account will be automatically created for you. Once you have a Loyalty Account every wager that you make at the casino will count towards your loyalty points total. For example for every €10 that is wagered at the casino on Slots and for every €20 wagered on all Roulettes (excluding American Roulette) and/or Table Poker you will receive 1 Loyalty Point. These points will accumulate automatically and you will be able to view your balance or redeem points for casino credits at any time. Loyalty points may only be redeemed in multiples of 1,000 points. For every 1,000 points redeemed €10 will be automatically converted to your currency using the real time exchange rate and credited to your casino account.

Game wagering will contribute in the following percentages:

Slots, American Roulette and Ken100%
Table Poker (excludes Texas Hold’em Bonus Poker Gold), all Roulettes (excluding American Roulette), Casino War and SicBo50%
Video Poker, Texas Hold’em Bonus Poker Gold, all Blackjacks (except Classic Blackjack), Craps, Baccarat10%
Classic Blackjack2%

How Do I Check Or Redeem Loyalty Points?

You can check your Loyalty Account points balance or redeem points for casino credits at any time at the casino.

When logged into your account on the website, position your mouse on the arrow below your “Balance”. You will see your Loyalty Balance and the button “Redeem Loyalty Balance” (you can only redeem in increments of 1000).

If you are using our download casino, when logged in, click on My Account on the main menu bar of the casino and then click on View and redeem my Loyalty Points – this enables you to see your loyalty balance. And if you have earned over 1000 points, you will have the ability to redeem them.

I Cannot Login To My Loyalty Account

If for any reason you are unable to login to your loyalty account on the casino software, please go to the website as indicated above.


Last Updated: 11-10-2012 16:52 AM


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