Responsible Gambling

Roxy Palace Casino, is committed to providing outstanding online entertainment by giving players an enjoyable and safe gaming experience.

We acknowledge that whilst the majority of players gamble for entertainment, there are a small number who may lose control of their play. Roxy Palace Casino fully supports Responsible Gaming and to ensure that you continue to enjoy safe and manageable play, please bear the following in mind:

• Gambling should be seen as entertainment and not as a means to make money;
• Keep track of the time and money you spend while gambling.

If you are worried about your gaming behavior, please take our self assessment test or click here for more information on responsible gaming.

Underage Gaming

Playing at Roxy Palace Casino is restricted to persons over the age of 21, or the legal age of majority in their jurisdiction, whichever is greater.

Any details we request from you are used to verify your identity – this is both for your protection and ours. If you have any questions, please do not hesitate to contact us at any time.

Protection of Minors

With the Internet so readily accessible in homes around the world, responsible online gaming relies heavily on responsible parenting.

Tips for Parents to assist in protecting minors

• Do not leave your computer unattended when your casino software is running.
• Password-protect your Casino/Poker Room program.
• Do not allow persons under 21 to participate in any gambling activity.
• Keep your Casino/Poker Room account number and credit card(s) out of the reach of children.
• Do not save passwords onto your computer. Write them down instead.
• Limit the amount of time your children spend online and make use of software to prevent your children from accessing inappropriate material.

Filtering Programs

Please note that the minimum age to register at the casino is 21. Should you wish to block gaming websites from underage persons, please visit the following websites for more information on how they can be implemented:

Player Self-Exclusion

Roxy Palace Casino recognizes that whilst most Players gamble for entertainment, gambling can be harmful to a small number of people. We are committed to creating a Responsible Gaming environment by implementing and maintaining eCOGRA’s Responsible Gaming requirement.

If you are concerned about your gambling behavior, please consider one of the following options:

• A minimum seven (7) day cooling off period;
• A minimum six (6) month self-exclusion period.

If you choose one of these options your gaming accounts with Roxy Palace Casino will be locked during the exclusion period. We will also take all reasonable steps to ensure you do not receive any promotional material during this time.

To ensure the best gaming experience, Players also have the option of adjusting deposit limits at any time. To change your deposit limits or to request Exclusion, please contact our customer service.

Self Assessment Test

If you have answered ‘Yes’ to seven or more of these questions, please consider assistance from any one of the following organizations: